Shipping Information
Important Notes:
Current weather conditions are causing notable disruptions to shipping schedules, resulting in unexpected delays. For more information, please visit the official website of the shipping company your order belongs to.
As we approach the busy holiday season, marked by Black Friday and Christmas, the volume of packages being processed has surged significantly. This increase in demand, coupled with the challenging weather, is contributing to longer wait times for deliveries. Please anticipate potential delays as logistics companies work hard to navigate these obstacles during this peak period for online shopping.
About Shipping
We will send out the orders a.s.a.p within 2-7 business days once your payment is completed.Â
Factors such as customs, weather conditions, public holidays, and other circumstances may delay package delivery. We cannot accept returns simply due to late arrivals.
Complete and confirm your full name, delivery address, and the correct phone number and zip code for delivery purposes, as required.
Please note that we are not responsible for customs duties. There may be customs duties due to some country’s customs policy.Â
- WE OFFER FREE STANDARD SHIPPING for all orders, and the express shipping service will be USD$18 per transaction. Enjoy free express shipping on orders over USD $120 (except for specific products listed below). The estimated delivery date will be noted on the product's page and at Checkout.
Specific Product Shipping
Because of the product overweights, ONLY STANDARD SHIPPING SERVICE AVAILABLE, such as CRIB PADDING, TUBES FOR DIY, PLUSH PLAY MAT, SHAPED CUSHION, TAPESTRY, BABIES PILLOW, BED SHEETS & KNIT PET BED.
We will send out the orders a.s.a.p within 2-7 business days once your payment is completed.Â
Factors such as customs, weather conditions, public holidays, and other circumstances may delay package delivery. We cannot accept returns simply due to late arrivals.
Complete and confirm your full name, delivery address, and the correct phone number and zip code for delivery purposes, as required.
Please note that we are not responsible for customs duties. There may be customs duties due to some country’s customs policy.Â
- WE OFFER FREE STANDARD SHIPPING for all orders, and the express shipping service will be USD$18 per transaction. Enjoy free express shipping on orders over USD $120 (except for specific products listed below). The estimated delivery date will be noted on the product's page and at Checkout.
Specific Product Shipping
Because of the product overweights, ONLY STANDARD SHIPPING SERVICE AVAILABLE, such as CRIB PADDING, TUBES FOR DIY, PLUSH PLAY MAT, SHAPED CUSHION, TAPESTRY, BABIES PILLOW, BED SHEETS & KNIT PET BED.
Standard Shipping Estimated Delivery Time (Working Days)
| No. | Direction to | Standard | Express |
| 1 | Unite State | 7-15 | 5-8 |
| 2 | Canada | 7-15 | - |
| 3 | Mexico | 10-15 | 5-8 |
| 4 | Thailand | 5-7 | 2-5 |
| 5 | Israel | 7-10 | 3-7 |
| 6 | Saudi Arabia | 7-10 | 3-7 |
| 7 | Hong Kong (China) | 5-7 | 3-5 |
| 8 | Korea | 5-7 | 2-5 |
| 9 | Malaysia | 5-7 | 2-5 |
| 11 | Turkey | 7-10 | 3-7 |
| 14 | Indonesia | 7-10 | 4-7 |
| 15 | Russia | 7-15 | 3-7 |
| 16 | Ukraine | 7-10 | 3-7 |
| 17 | United Kingdom | 6-9 | 2-5 |
| 18 | Germany | 7-10 | 3-7 |
| 19 | France | 7-10 | 3-7 |
| 20 | Norway | 7-10 | 3-7 |
| 21 | Spain | 7-12 | 4-7 |
| 22 | Austria | 7-10 | 3-7 |
| 23 | Belgium | 7-10 | 3-7 |
| 24 | Switzerland | 7-10 | 3-7 |
| 25 | Denmark | 7-10 | 3-7 |
| 26 | Hungary | 7-10 | 3-7 |
| 27 | Italy | 7-10 | 3-7 |
| 28 | Luxembourg | 7-10 | 3-7 |
| 29 | Netherlands | 7-10 | 3-7 |
| 30 | Poland | 7-10 | 3-7 |
| 31 | Sweden | 7-10 | 3-7 |
| 32 | Finland | 7-10 | 3-7 |
| 33 | Ireland | 7-10 | 3-7 |
| 34 | Portugal | 7-10 | 3-7 |
| 35 | Greece | 7-10 | 3-7 |
| 36 | Brazil | 20 | - |
| 37 | Australia | 6-8 | 2-5 |
| 38 | New Zealand | 7-10 | 2-5 |
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If you need any further information, please don't hesitate to let me know.
Email:Â support@dokindoki.com