Shipping Information

Important Notes:
Kindly allow additional days beyond the estimated delivered date during the COVID-19 situation.
About Shipping
We will send out the orders a.s.a.p within 2-7 business days once your payment is completed. 

Factors such as customs, weather conditions, public holidays, and other circumstances may cause delays in package delivery. We cannot accept returns simply due to late arrivals.

Complete and confirm your full name, delivery address, and the correct phone number and zip code for delivery purposes, as required.

Please note that we are not responsible for customs duties. There may be customs duties due to some country’s customs policy. 

- WE OFFER FREE STANDARD SHIPPING and the express shipping service will be USD$18 per transaction. Enjoy free express shipping on orders over USD $120 (except for specific products listed below). The estimated delivery date will be noted on the product's page and at Checkout.

Specific Product Shipping
Beacause of the product overweights, ONLY STANDARD SHIPPING SERVICE AVAILABLE, such as CRIB PADDING, TUBES FOR DIY, PLUSH PLAY MAT, SHAPED CUSHION, TAPESTRY, BABIES PILLOW, BED SHEETS & KNIT PET BED.


          Standard Shipping Estimated Delivery Time (Working Days)


          No. Direction to Standard Express
          1 Unite State  7-15 5-8
          2 Canada  7-10 -
          3 Mexico  10-15 5-8
          4 Thailand 5-7 2-5
          5 Israel 7-10 3-7
          6 Saudi Arabia 7-10 3-7
          7 Hong Kong (China) 5-7 3-5
          8 Korea 5-7 2-5
          9 Malaysia  5-7 2-5
          11 Turkey 7-10 3-7
          14 Indonesia  7-10 4-7
          15 Russia 7-15 3-7
          16 Ukraine 7-10 3-7
          17 United Kingdom 6-9 2-5
          18 Germany 7-10 3-7
          19 France 7-10 3-7
          20 Norway 7-10 3-7
          21 Spain 7-12 4-7
          22 Austria 7-10 3-7
          23 Belgium 7-10 3-7
          24 Switzerland 7-10 3-7
          25 Denmark 7-10 3-7
          26 Hungary 7-10 3-7
          27 Italy 7-10 3-7
          28 Luxembourg 7-10 3-7
          29 Netherlands 7-10 3-7
          30 Poland 7-10 3-7
          31 Sweden 7-10 3-7
          32 Finland 7-10 3-7
          33 Ireland 7-10 3-7
          34 Portugal 7-10 3-7
          35 Greece 7-10 3-7
          36 Brazil 20 -
          37 Australia 6-8 2-5
          38 New Zealand 7-10 2-5
           
          If you need any further information, please don't hesitate to let me know.
          Email: support@dokindoki.com